NAEMEDISOLUTIONS LLC is built to deliver a passive Veteran information service for rural counties. Upon award, we deploy City Hub kiosks — large, always-on digital displays — in the everyday places Veterans go: gas stations, libraries, food pantries, VFW halls, churches, the Salvation Army, tribal community centers. The same verified information is also accessible on any phone or computer through our Static Web App, so reach extends well beyond the kiosk as the community shares it.
City Hub is designed to support VA programs, not replace them. Each kiosk is built to surface the Veterans Crisis Line (988, press 1), Vet Centers, SSVF providers, peer specialists, county Veteran Service Officers, and local VA contacts — verified, current, ZIP-accurate. City Hub is the information layer that lets every existing investment in Veteran services actually reach the Veterans those services were built for.
Most Veterans in rural counties don't know what's available, don't trust what they find, and have been burned before by dead phone numbers, closed offices, and outdated websites. National 211-style directories scrape data once and forget it. VA national resource pages can't keep up with the gas station that started accepting VA vouchers last week, or the church basement food pantry that closed last month.
City Hub is designed to fix this by putting a human in the region whose entire job is to walk the territory, verify every resource by hand, and keep the information current. City Hub kiosks — large, always-on digital displays are deployed in multiple high-traffic community locations: gas stations, libraries, VFW halls, food pantries, churches, and clinics. Viewable 24/7, no interaction required. Veterans simply walk by and see what's available — current phone numbers, open hours, eligibility, addresses. Updates push live to every screen in seconds. If a number is wrong on Friday, it's right by Monday on every display in the region. Veterans get information that actually works — without an app, an account, or a login.
City Hub serves the Veterans the formal system has lost track of:
- Veterans who never enrolled in VA care
- Veterans who tried and were turned away or got lost in the system
- Veterans who can't reach a CBOC by phone, or live too far to drive
- Veterans with OTH or bad-paper discharges who avoid clinical settings
- Veterans aging into isolation, without internet, without family nearby
- Veterans in rural poverty whose first stop is the food pantry, not the clinic
- Veterans who simply do not know the Crisis Line, Vet Centers, or SSVF exist
City Hub kiosks are designed to be deployed in the everyday places these Veterans already go: the Salvation Army, the public library, the food pantry, the gas station, the VFW hall, the tribal community center, the rural senior center. The kiosks are the outreach. A Veteran does not need to identify as a Veteran, enroll in anything, download anything, or speak to anyone. They walk into the food pantry, glance up at the screen, and see a current local phone number, an open food pantry, the Crisis Line, a Vet Center, a county VSO. That is the population City Hub is built to reach.
City Hub is also a Static Web App (SWA). The same verified information shown on every kiosk can be reached on any phone, tablet, or computer with a browser. A Veteran scans a QR code on a kiosk and "takes the help home." A neighbor, a pastor, a VSO, a librarian, a barista — anyone — can share the link. The kiosk seeds the awareness; the SWA carries it past the kiosk. As word spreads through the community, the reach compounds: the same human-verified, ZIP-accurate information is one tap away wherever the Veteran is, with no app to install and no account to create.
Core Mission — The Infrastructure of Trust
NAEMEDISOLUTIONS LLC is built to deliver a passive Veteran information service that replaces "Top-Down" generic outreach with a "Bottom-Up" verified database. We are designed to close the "Last Mile" information gap by meeting non-engaged Veterans in their local community spaces with 99.9% accurate, human-verified resources. We don't just provide a platform — we provide the Ground-Truth necessary to rebuild Veteran trust in rural service deserts.
Key Service Attributes
- Bottom-Up Asset Mapping. We do not rely on automated scrapers or national databases. Every resource is manually verified at the ZIP-code level by a dedicated regional professional.
- High-Quality Professional Leads. Our budget prioritizes hiring Master-level Social Workers (MSW) or similar professionals to lead regional networking, ensuring creative, local solutions for housing, food, and medical needs.
- Passive Outreach Beacons. 24/7 scrolling digital kiosks act as "Community Beacons" that require no user interaction — eliminating IT security risks and accessibility barriers for non-tech-savvy Veterans.
- Azure-Backed PWA Architecture. An "Offline-First" Progressive Web App that geolocates users. Veterans scan a QR code to "take the help home," ensuring continuity of care from kiosk to mobile device.
- Rapid 45-Day Deployment. A turnkey "Switch-to-Live" solution ready for immediate pilot in Grant, Adams, Kittitas, Chelan, and Douglas counties.
- Clinical & Crisis-Line Oversight. RN-led content review of suicide-prevention messaging, crisis-line displays, and outreach protocols — clinical judgment built in, not bolted on.
Government Value Proposition
Primary Service Area
Initial Pilot Cluster — Central Washington (VISN 20): Grant, Adams, Kittitas, Chelan, and Douglas counties (5 counties, one pilot). $300,000 / year, total — covers all 5 counties as a single managed service: 1.0 FTE in-region outreach professional, kiosk hardware, hosting, clinical oversight, partner-organization onboarding, and unlimited additional ZIP codes within the pilot footprint. Architecture supports expansion to additional 5-county clusters at incremental cost per cluster.